Privacy Policy for MrYellow
At MrYellow, accessible from https://mryellow.ph/privacy-policy, we prioritize the privacy of our users. This Privacy Policy outlines how we collect, use, and protect your information.
1. Information We Collect
We collect personal data such as your name, contact information, delivery address, and payment details when you register or place an order. Non-personal data, such as device information and IP address, may also be collected.
Location Data: Depending on which MrYellow app you use, we may collect precise or approximate location data from your device:
– Business App: We may collect location data to verify merchant location and support delivery coordination.
– Customer App: We collect your location to suggest nearby restaurants, confirm your delivery address, and provide real-time order tracking.
– Rider App: We collect your real-time GPS location continuously while the rider is set as active (on supported devices, in the background) to assign delivery requests, and display your position to customers tracking their orders.
Location data is collected only with your permission. You may disable location access through your device settings, though this may limit or halt app functionality.
2. How We Use Your Information
Your data is used to process orders, facilitate delivery, and enhance your experience. Location data specifically is used to match riders to nearby orders, show customers live delivery progress, and calculate estimated delivery times. We may also use your data for marketing, service improvement, and communication purposes.
3. Data Protection
We employ industry-standard security measures to protect your data from unauthorized access. Sensitive payment information is encrypted and processed through secure third-party services.
4. Sharing Your Information
We only share your data with third parties involved in fulfilling your order (e.g., restaurants, delivery couriers, payment processors). Rider location is shared with the customer assigned to that delivery for the duration of the delivery only. We do not sell your information to third parties.
5. Your Rights
You have the right to access, correct, or delete your data at any time. Contact us at [email protected] for inquiries or data requests.
6. Updates to Privacy Policy
We may update this policy from time to time. Please check this page for changes. Your continued use of the service implies acceptance of these updates.
For questions or concerns, please contact us at [email protected]